The voice concierge for furniture stores.

Woicely answers fit, delivery, materials, and returns questions instantly, right on the product page, so shoppers buy with confidence.

No code for most storesProduct-page awareBuilt for high-AOV items

havenly.com/products/oslo-sectional
HAVENLY
ShopRoomsSale
Oslo Sectional Sofa

Oslo L-Shape Sectional

Bouclé Cream • Left-Facing Chaise

$3,299

96"W × 62"D × 34"H
Seat: 21"D × 18"H

Free shipping • 100-day trial • 3-year warranty

Voice Concierge

Click to hear a demo

Hear how Woicely helps shoppers

Why furniture needs voice

High-ticket furniture purchases come with high-stakes questions. Shoppers won't guess. They need answers.

"Will it fit through my doorway?"
"Is this seat depth comfortable for tall people?"
"Do you offer white-glove delivery?"
"What's the lead time for this color/size?"
"What's the return policy on large items?"

When answers aren't immediate, shoppers bounce. Or they call your team.

What Woicely does

Three specialized capabilities built for how furniture actually sells.

The signature feature

Fit Check

A quick conversation to confirm room and doorway constraints, then answers with the exact dimensions.

1"Which item are you looking at?"
2"Any stairs or tight turns?"
3"What's your doorway width (approx)?"

"The 96" sectional ships in 2 boxes; the widest box is 41". If your doorway is ~34" or more and there's a standard hallway turn, you're usually good."

Instant clarity on logistics

Delivery Concierge

Instant clarity on lead times, threshold vs room-of-choice vs white glove, and damage/returns handling.

  • Lead time by variant
  • Delivery method options
  • Damage & returns process
Grounded in your policies

Materials + Care Guide

Answers questions about fabric durability, cleaning, and warranty. Grounded in your store's real policies.

  • Fabric & material specs
  • Cleaning instructions
  • Warranty coverage

It knows what the shopper is looking at.

Woicely reads the current product and variant context, so it can answer precisely. No generic responses.

Variant-aware answers (size/color/material)
Grounded in your product specs + store policies
Graceful uncertainty: asks 1 smart question when needed

Bergen Dining Table

72" Walnut • Seats 6

Size: 72"Finish: WalnutIn Stock
Woicely knows:
"The 72" table in walnut ships in 4-6 weeks"
"This size comfortably seats 6, or 8 with leaves"

The business impact

Real outcomes for furniture merchants who use Woicely.

Higher conversion on high-consideration items

Shoppers get answers instantly, removing friction from the purchase decision.

Fewer repetitive presales tickets

Common fit, delivery, and policy questions handled automatically.

More qualified handoffs when a human is needed

Complex requests reach your team with full context already captured.

Track what matters: Clicks to Add-to-Cart, Request Swatches, Book a Consult. All attributed to voice conversations.

How it works

Three steps to voice-enable your Shopify store.

01

Install on Shopify

One-click install from the Shopify App Store. No code changes required.

02

Add policies & spec sources

Connect your returns, delivery methods, lead times, and care documentation.

03

Go live on product pages

The voice widget appears on your product pages, ready to help shoppers.

Most stores live in under 10 minutes.

Simple, transparent pricing

Start free, scale as you grow

Free

$0/month
  • 30 minutes/month
  • 7-day transcript history
  • Standard voice
Most Popular

Starter

$49/month
  • 500 minutes included
  • $0.12/min overage
  • 30-day transcript history
  • Email support

Pro

$149/month
  • 2,000 minutes included
  • $0.10/min overage
  • Unlimited transcript history
  • Custom voice & personality
  • Priority support
  • 3 team seats

All plans include unlimited websites and 24/7 uptime monitoring

Ready to turn questions into checkouts?

Join furniture stores using Woicely to help shoppers buy with confidence.