GORGIAS ALTERNATIVE

Woicely vs Gorgias: Voice commerce vs helpdesk chat

Gorgias is a helpdesk for support tickets. Woicely is a voice AI that sells. If you want to convert more Shopify shoppers - not just answer their complaints - here's why merchants are choosing voice.

Start free on Shopify

Free forever. No credit card. Installs in 30 seconds.

Gorgias vs Woicely: Feature comparison

See how Woicely's voice commerce compares to Gorgias

FeatureGorgiasWoicely
Primary purposeSupport helpdeskVoice sales assistant
InterfaceText tickets & chatNatural voice conversation
Setup timeHours (ticket routing, macros)30 seconds, one click
Lead captureContact formsConversational discovery + scoring
Product knowledgeManual macros/templatesAuto-learns full catalog + vision
MultilingualTranslation add-onNative multilingual voice
Revenue focusPost-purchase supportPre-purchase conversion
Starting price$10/mo (300 tickets)Free forever

Why voice commerce beats helpdesk chat for Shopify

Three reasons Shopify merchants choose Woicely over Gorgias

1

Sells, not just supports

Gorgias handles post-purchase complaints. Woicely engages shoppers before they buy - discovering what they want and recommending products through voice.

2

Zero configuration

Gorgias requires ticket routing rules, macros, and agent training. Woicely installs in 30 seconds, learns your catalog, and starts selling.

3

Free vs per-ticket pricing

Gorgias charges per ticket and scales with volume. Woicely is free forever for founding merchants - no hidden costs, no per-conversation fees.

More comparisons

Ready to switch from Gorgias to voice?

Join 100 founding merchants getting free voice commerce for life.

Start free on Shopify

No credit card · No setup · Free forever